Field Services Insights
Advanced Push-to-Talk Solutions for Field Service Companies
With Motorola Solutions' WAVE PTX™, field service crews can communicate instantly and securely via push-to-talk (PTT) between smartphones, radios, computers, landlines or any other devices. Managers in the office can seamlessly communicate with drivers and with dispatch via the WAVE PTX™ application from their smartphones. No matter the network, device or location, everyone can be connected. But it doesn’t stop there. Go even further with location mapping and the ability to share photos, videos, locations and even attach files.
Quickly Tackle Challenges on the Road Together
Your workers can reach new levels of safety and efficiency with WAVE PTX™ solutions designed for field service operations. No matter the weather or road conditions, it’s up to you to ensure your team can be rerouted in an instant to ensure on-time arrival. Drivers need to communicate safely and with minimal distractions to keep their focus on the road. According to the Department of Transportation, texting and the use of cellular devices is prohibited for commercial drivers. Experience the Power of NOW with our trucking communications solution set to improve your employees’ safety and keep everyone – from drivers to dispatch – connected and focused on the road ahead.
Fleet Management that Goes the Distance
Leverage Voice Dispatch to control your mobile workforce from a central location, so dispatchers see who is available using GPS coordinates. Use Text Messaging to send messages and directions that don’t need an immediate response or when voice calls could disrupt those in the field or on the road.
Coordinate with Your Field Crew Instantly with WAVE PTX™ Push-to-Talk
In today’s workplace the vast majority of employees choose the smartphone they use for work, so it’s critical that you help them get instant communication with their co-workers, regardless of which devices they choose.
Now you can connect your workforce at the push of a button virtually everywhere and on almost any mobile device. Push-to-talk Over Cellular (PoC) is the push-to-talk (PTT) voice service for mobile communications. With WAVE PTX™ LMR Interoperability, you can have an all-in-one user interface designed for two-way radio users.
WAVE PTX™ (Push-to-Talk Service) is a group communication service that connects your team at the push of a button across different networks and devices nationwide.
WAVE™ radios can help you increase efficiency, safety and staff productivity, keeping your team in touch with instant communications. Unlike traditional radio, there’s no costly upfront investment required. A month-to-month plan keeps costs under control. You don’t have to worry about unknown replacement costs, either, because Motorola will replace any WAVE radio that’s accidentally damaged.
Some of the Benefits of Push-To-Talk Over Cellular Technology for Field Service Companies Include:
- Communicate at the Touch of a Button between Android, iOS and LMR Users
- GPS Mapping and Location Services Allow You to View Users on a Map and See Their Status
- Instantly Connect with a Group or Individual with Multimedia Communication with Critical Information
- Web-Based Dispatch Features Clear, Consistent Communications and Location Tracking
- Real-Time Presence Allows You to Accurately Estimate Arrival and Departure Times as well as Who is Available or Offline
Connect Any Worker on Any Device, Anywhere
Leverage the resources you already have to communicate with personnel on their own devices. WAVE PTX™ extends your radio’s reach to those who may not carry radios. Now the fleet manager can communicate with drivers and employees using WAVE PTX™ on their smartphone.
Raise Safety and Service While Lowering Costs with WAVE PTX™
With tighter schedules, longer shifts and a heightened emphasis on safety, your field service companies need to be constantly efficient and productive. To keep up and keep ahead, your workforce must have reliable, easy-to-use communications adapted to your needs, which will help deliveries arrive at exactly the right moment and service becomes a competitive advantage.
Do More with WAVE PTX™-Integrated Applications
With the WAVE PTX™ (Push-to-Talk Service), your preferred application providers can seamlessly integrate broadband PTT service into your existing workflow.
Rapidly Grow Number of PTT Users
With WAVE PTX™, you can easily add any number of new users as needed for short-term or long-term events.
Easily Add a New Class of Users
Make PTT available to executives, administrators and others without the need for a radio.
With the Push of a Button You Can Do More Now than Ever Before
The WAVE PTX™ Portfolio offers you everything you need to keep your team safe and efficient throughout the nation with a push-to-talk subscription service:
Motorola Solutions understands the realities of field service companies and constantly innovates communications solutions to meet your business needs. Its WAVE PTX™ platform includes a two-way digital radio, push-to-talk and added intelligence applications, accessories and support services. By seamlessly integrating voice and data into a single, cost-effective solution, your personnel can collaborate more efficiently wherever they work.
Smartphone with WAVE PTX™? WAVE™ Two-Way Radio?
WAVE PTX™ is the Clear Choice, Hands-Down
Have questions about WAVE PTX™ or need to purchase a WAVE™ Two-Way Radio for your Field Services Team?
Contact one of our WAVE PTX™ solution experts today to get started.